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Hi

Mikeyw
Level 1: Joiner
  • 1 Posts
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Registered:

I got new SIM for PAYG and need to activate rolling plan

 I have logged into website and says I have no products or services under my o2. Have also tried logging onto the app and says account not set up yet?

 

Does this mean I can't use O2 priority yet?

 

When will account be ready to select rolling plan?

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Enlli
Level 66: Unequalled
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Registered:

Have you set up the payment method?

https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Mikeyw 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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