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Free £5 Credit for registering

Michael_Dab
Level 1: Joiner
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Registered:

Hi,

 

I'm on classic PAYG and understand I need to make a chargeable call within six months to keep my sim active. I have registered my number with O2 and received received £5 free credit which I wasn't expecting.

 

However I'm a very light user and it's likely that I won't use all of the credit in the six month period.

 

My queries are:

 

Do calls using the free credit count as a chargeable call?

 

Would topping up my sim within the six month period keep my sim active?

 

Does O2 give prior warning that they are going to disconnect a sim?

 

While I may not use my phone very often I rely on it for emergencies and various logins for internet services.

 

Any help would be appreciated.

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MI5
Level 94: Supreme
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Registered:

@Michael_Dab 

 

Do calls using the free credit count as a chargeable call? - Yes

 

Would topping up my sim within the six month period keep my sim active? - Yes

 

Does O2 give prior warning that they are going to disconnect a sim? - No

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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Registered:
Other members who have an emergency phone set a recurring reminder every 5 months or so to send a test message to themselves to keep the sim active.
Would that be an (annoying) option @Michael_Dab?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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