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Free £10 credit

FreeCredit
Level 1: Joiner
  • 1 Posts
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on ‎08-04-2020 00:42

on ‎08-04-2020 00:42

I got a new SIM and topped up £10. The instructions were "text "free10" to 21500 within 28 days. It's day 3 and after sending the text I received "it looks like this offer isn't for you". My new number is 07907024285.

I only got the sim because it seemed like a great offer and I wanted a second line for emergencies as I'm a key worker.

I can't contact or get through to anyone. Please help
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jonsie
Level 94: Supreme
  • 93170 Posts
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on ‎08-04-2020 01:14

on ‎08-04-2020 01:14

You need to contact customer service and they will add the credit for you

 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jane5
Level 1: Joiner
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on ‎08-04-2020 03:00

on ‎08-04-2020 03:00

Have been charged for air time even though phone were cut off
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