Fraud or security issue?

[Kim60]

An email from o2wifi@o2.com received asking me to verify email.  Legitimate?

My Account says a device added on 05/02/24 but I didn’t add a new device.   The only device shown is my iPhone.  Has this been cloned?  

[MI5 · Accepted solution]

@Kim60 

If unsure it's always best to ignore any unexpected emails or texts etc.

Never click any links.

Check with O2 for any strange account activity.

Guide: How to find help & contact O2 

[TallTrees]

Hi @Kim60 

Need to check with o2 as advised

You can also use social media here

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

[MI5]

All contact details in guide posted above.