Hi all, welcome to the Pay as You Go board!
If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers.
Please remember: if your query requires O2 to check any of your personal details on their system, then the community probably can't help as this forum consists of O2 customers who like to help each other out with general queries. Have you tried checking in My O2 in case you find anwers there regarding your account?
Check out the below info created by our community members to help with frequently asked questions on Pay as You Go:
Account, payments and leaving O2:
Network coverage, International, Roaming:
Get involved, and thank you: if you feel inspired and have any ideas on new help content to add to the above list, or if you'd like to create your own how-to guide, let us know! Thanks everyone who have already contributed on the above list - it is much appreciated.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
People will still post in the wrong sections such is human nature but it will still make a big difference.
Track usage, upgrade and get support with the My O2 appDownload My O2