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End of contract

RG93
Level 1: Joiner
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Why is my final payment higher than others when I switched before the month finished? 

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MI5
Level 94: Supreme
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@RG93 

No one here can know but you can look in your MyO2 or contact O2.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

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gmarkj
Level 66: Unequalled
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Are there any additional charges showing in your account @RG93 ?

Was there a final balance on a device plan?

You should get a copy of the bill via email, but you might need to remind customer services to send you one.

Call o2 by calling 0344 809 0202, 0800 902 0217 or 0800 032 1402

If you have no access to a phone then use Skype to call 0800 032 1402 Guide: A Guide to Skype 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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