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Direct Debit

Susielouv
Level 1: Joiner
  • 1 Posts
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Registered:

I've completed and signed a direct debit form and posted on 21st January 2020. This has still not been set up on my account as at 20th April. Who can I speak to about this?

thanks Sue

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gmarkj
Level 59: Quartermaster
  • 8907 Posts
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Registered:
Customer services are the only ones that can help.
Lots of numbers and ways to call in the link below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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Registered:

@Susielouv 

I had my doubts about using the form. Particularly now.

Contact o2 via any number in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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jonsie
Level 94: Supreme
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Registered:

I don't think there is anyone to pick up online forms. Far better to call @Susielouv 

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