Data problems

[Nicola15]

I topped up £30 and £15 was taken for a bundle and now the bundle isn’t working 

[Cleoriff · Accepted solution]

Hi @Nicola15 
You need to call 4445 or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles