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Data allowance

Calnjon
Level 1: Joiner
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I got a new sim ,topped up with £15 expecting 15gb data.

I got 7gb which I could have gotten for £10.

WHY?

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MI5
Level 94: Supreme
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@Calnjon 

You need to go into your MyO2 and change your tariff to the £15 one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144222 Posts
  • 634 Topics
  • 27636 Solutions
Registered:

@Calnjon 

You need to go into your MyO2 and change your tariff to the £15 one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
499 Views