cancel
Showing results for 
Search instead for 
Did you mean: 

Data allowance

Calnjon
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I got a new sim ,topped up with £15 expecting 15gb data.

I got 7gb which I could have gotten for £10.

WHY?

Message 1 of 2
397 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 126994 Posts
  • 614 Topics
  • 21894 Solutions
Registered:

@Calnjon 

You need to go into your MyO2 and change your tariff to the £15 one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
394 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 126994 Posts
  • 614 Topics
  • 21894 Solutions
Registered:

@Calnjon 

You need to go into your MyO2 and change your tariff to the £15 one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
395 Views