cancel
Showing results for 
Search instead for 
Did you mean: 

Classic pay as you go

Anonymous
Not applicable

Hi

I've just changed to the classic pay as you go tarrif from a legacy tarrif where I just had to make a chargeable call at least once every 6 months to maintain my phone service. Now according to the help and support page for the classic pay as you go I need to top up or add a bolt on every 6 months or my service will be disconnected!

See https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go.

Surely this can't be correct?

 

Message 1 of 8
2,031 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150158 Posts
  • 641 Topics
  • 28603 Solutions
Registered:
Same rules apply.
Just a chargeable call or text every 6 months and a top up every 999 days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
2,028 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 150158 Posts
  • 641 Topics
  • 28603 Solutions
Registered:
Same rules apply.
Just a chargeable call or text every 6 months and a top up every 999 days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
2,029 Views

Cleoriff
Level 94: Supreme
  • 126682 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

@AnonymousIt's to ensure you keep your sim active. You need to make a chargeable call/text every 6 months and top up every 999 days...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 8
2,025 Views

Anonymous
Not applicable

Thanks but the website specifically states the need to top up or add a bolt on every 6 months not make a chargeable call or text to maintain service

Message 4 of 8
2,021 Views

MI5
Level 94: Supreme
  • 150158 Posts
  • 641 Topics
  • 28603 Solutions
Registered:
We have questioned it before and have been told the info given to you above is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
2,016 Views

Anonymous
Not applicable

Ok thanks I'll see what happens in 6 months time!

Message 6 of 8
1,995 Views

Bambino
Level 85: Esteemed
  • 24157 Posts
  • 1053 Topics
  • 3790 Solutions
Registered:
@Anonymous Are you planning on not using your phone for the next six months?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 8
1,991 Views

MI5
Level 94: Supreme
  • 150158 Posts
  • 641 Topics
  • 28603 Solutions
Registered:
Your choice to believe or not :wink:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
1,989 Views