09-02-2018 12:13
09-02-2018 12:13
Hi
I've just changed to the classic pay as you go tarrif from a legacy tarrif where I just had to make a chargeable call at least once every 6 months to maintain my phone service. Now according to the help and support page for the classic pay as you go I need to top up or add a bolt on every 6 months or my service will be disconnected!
See https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go.
Surely this can't be correct?
Solved! Go to Solution.
09-02-2018 12:16
09-02-2018 12:16
09-02-2018 12:19
09-02-2018 12:19
@AnonymousIt's to ensure you keep your sim active. You need to make a chargeable call/text every 6 months and top up every 999 days...
Veritas Numquam Perit
09-02-2018 12:24
Thanks but the website specifically states the need to top up or add a bolt on every 6 months not make a chargeable call or text to maintain service
09-02-2018 12:27
09-02-2018 12:27
09-02-2018 12:52
Ok thanks I'll see what happens in 6 months time!
09-02-2018 12:58
09-02-2018 13:02