Solved: Changing to Contract

david8302 · ‎20-07-2022

I currently get a £10 Big Bundle each month. O2 keep asking me to change to being on contract. I presume that if I change in the middle of a month, then I would not get credit for the unexpired portion of the Big Bundle. Is this correct?

MI5 · ‎20-07-2022

@david8302

Yes, you are correct, however, any credit on your PAYG account will be transferred to your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-07-2022

@david8302

Yes, you are correct, however, any credit on your PAYG account will be transferred to your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

david8302 · ‎20-07-2022

Thank you for replying.

MI5 · ‎20-07-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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