Solved: Change to Payg

cloak · ‎06-05-2022

Hi

Can I change from my pay monthly tariff to a payg ? Since finishing work my usage has gone right down and I’m nowhere near using the data minutes or texts on my monthly tariff

if I change can I keep my phone number ?

thanks

Keith

MI5 · ‎06-05-2022

@cloak

Guide here Guide: Migration & porting into O2

and O2 help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

b4u2 · ‎06-05-2022

@cloak

You should definitely be able to keep your number but if you are in contract there may be early termination fees for ending in middle. Call 4445 to speak with customer care

MI5 · ‎06-05-2022

@cloak

Guide here Guide: Migration & porting into O2

and O2 help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

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