Change of tarrif

[Sadia-99]

I changed my bolt tarrif and topped up, but it’s saying I haven’t and I have no balance. I am wondering where did the money I topped up with go

[pgn · Accepted solution]

The money goes to pay for your tariff on the same day every month that you initially topped up for the very first time, @Sadia-99  This explains it:

Guide How to Top Up (PAYG)