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Change my plans as pay as you go

Mgfl
Level 1: Joiner
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I traveled to another count for a couple of months.
I will not use my O2 here.
I need to change my month payment for pay as you go.
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KingAmo
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@Mgfl
You need to contact O2 by Skype to cancel your Pay Monthly contract. https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
The Skype number is in this guide.

Read this guide too it maybe helpful
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...
I hope this helps
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Cleoriff
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Hi @Mgfl 

You can't just change your contract to PAYG UNLESS you are at the end of your contract and its paid off in full.

Guide: Cancelling Your Contract 

Once it's paid off, then you can choose to go to PAYG.

However PAYG rates when abroad (depending where you go) are more expensive than those on contract.

You may be better off just using Wifi, contacting friends and family via messenger or whatsapp.

Or even buy a local sim to use when abroad (although you will still be liable for your O2 contract payments.)

Veritas Numquam Perit

Girl in a jacket
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LukasB
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Hey @Mgfl just checking if this has been sorted or are you still having trouble?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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