Solved: Change PAYG name

UncleBob · ‎09-03-2022

I have a pay monthly o2, and purchased a PAYG phone as a gift for someone via my account. It's now showing up on my account as a 2nd device, however I want the owner of the phone to be the account account holder. I just spent a maddingly frustrating 15 mins on to an advisor who just couldn't grasp what I wanted to do. Surely this is a simple request? Help!

MI5 · ‎09-03-2022

@UncleBob

It's not possible with PAYG accounts on O2.

All they can do is obtain a new sim to register it in their name.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-03-2022

@UncleBob

It's not possible with PAYG accounts on O2.

All they can do is obtain a new sim to register it in their name.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Change PAYG name

iPhone on pay and go - use in USA

Has the real PAYG disappeared from O2?

£5 free credit

Roam in Europe

Lost Phone