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Cannot call from abroad

Clau78
Level 1: Joiner
  • 1 Posts
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Registered:

Hello everyone! I am currently in France, can get online, but cannot make/ receive calls..I was sure that I didn't have to activate roaming before departure, as I am in Europe Zone. I am sure I am missing something.

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MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
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Registered:

@Clau78 

Try these tips.

 

Manually search for a different network.

 

Reboot phone a few times. 

 

Switch to 3g only. 

 

If using iPhone, change the apn to mobile.o2.co.uk

 

Finally contact O2 to check for any roaming bars on the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Clau78 

Try these tips.

 

Manually search for a different network.

 

Reboot phone a few times. 

 

Switch to 3g only. 

 

If using iPhone, change the apn to mobile.o2.co.uk

 

Finally contact O2 to check for any roaming bars on the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
1,337 Views