cancel
Showing results for 
Search instead for 
Did you mean: 

Canadian trying to use and top up O2 sim card

Candie_8
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi there,
My bf just arrived in the UK today for work and is there for 6 weeks. He has a Canadian phone plan and was hoping to avail of O2's services by picking up a sim card and topping it up as needed so he can stay in contact with us without spending his entire cheques on roaming charges. I'm trying to top up his card for him, but it won't allow it where we have CDN addresses and cards. Is there any way around this? 😞
Thanks in advance!
Message 1 of 6
1,136 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Candie_8 

You need a UK card or he can get vouchers from here in UK.

There is also an online service you can use on this help thread Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
1,131 Views

madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
@Candie_8

You can only use UK Issued cards to topup, however there are a couple of ways round this.

1. Go to a supermarket or Shop and buying a top up voucher
2. Use a 3rd party topup service such as https://www.mobiletopup.co.uk/o2

The first topup has to be done via voucher as well.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 6
1,130 Views

Cleoriff
Level 94: Supreme
  • 122363 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Candie_8 

His only way would be to get a UK network PAYG sim (If his phone is unlocked)

If he chooses an O2 sim he could top up via any route in this guide

Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
1,127 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Candie_8 

He needs to get the premium international big bundle tariff which will give him 1000 mins to call you for £20 per month. ($35 Canadian)

https://www.o2.co.uk/shop/sim-cards/international-big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
1,122 Views

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Candie_8 Best way to completely avoid any charges for your boyfriend and the people he wants to keep in contact with in Canada is to use WhatsApp over WiFi.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 6
1,108 Views