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Can’t top up my phone through calls but got a voucher number can you help me

Slim1
Level 1: Joiner
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on ‎03-04-2024 09:29

on ‎03-04-2024 09:29

I can’t top up my phone cos it turns black when I call people but got a voucher number to top up caj you please help

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gmarkj
Level 66: Unequalled
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on ‎03-04-2024 10:40

on ‎03-04-2024 10:40

See if anything in this guide helps @Slim1 

Guide How to Top Up (PAYG) 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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on ‎03-04-2024 11:35

on ‎03-04-2024 11:35

@Slim1 

Dial 4444 then option 1, option 2 and enter the voucher code.

Or call 4445 and give code to O2 customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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