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Can't make calls and text

amanda14
Level 1: Joiner
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Registered:

Hope someone can help with my problem
I'm using a pay as you go sim, with 10GB and unlimited minutes and unlimited texts  in my Big Bundle monthly.
It worked perfect at the beginning but now I can't text neither make calls, but the internet still works fine.
I'm in Sweden and the provider is 3 SE, my device is iPhone SE.
Thanks for everyone that are willing to reply slight_smile

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Cleoriff
Level 94: Supreme
  • 122810 Posts
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Registered:

Hi @amanda14 

Try and search for another network, save and reboot the phone.

It's a strange one as you say the internet is working.

However, check your data APN and see if you have the iData bolt on. Just test if it works properly if you change the data APN to "mobile.o2.co.uk"

If nothing changes then you need to contact O2. Call 4445 or  +44 7860 980 202.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

Hi @amanda14 

Try and search for another network, save and reboot the phone.

It's a strange one as you say the internet is working.

However, check your data APN and see if you have the iData bolt on. Just test if it works properly if you change the data APN to "mobile.o2.co.uk"

If nothing changes then you need to contact O2. Call 4445 or  +44 7860 980 202.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
1,431 Views