cancel
Showing results for 
Search instead for 
Did you mean: 

Can Unlimited Texts and Calls be exceeded?

DogLover82
Level 1: Joiner
  • 12 Posts
  • 6 Topics
  • 0 Solutions
Registered:

I have the £5 Big Bundle with Unlimited Texts and Calls. Is it possible to exceed the Unlimited Allowances and Are the Unlimited Allowances to any UK Mobile ( 3, EE, Vodafone, Tesco etc ) or are they just to other O2 mobiles and UK landlines?

Message 1 of 6
921 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@DogLover82 

Unlimited calls and texts are to any UK network or number.

See help here Guide: Your Allowances - what is and isn't included 

There is no physical limit on the number of texts, however, if O2 detect misuse such as use in an auto dialler, it will be disconnected from the network.

http://www.o2.co.uk/termsandconditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 2 of 6
910 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@DogLover82 

Unlimited calls and texts are to any UK network or number.

See help here Guide: Your Allowances - what is and isn't included 

There is no physical limit on the number of texts, however, if O2 detect misuse such as use in an auto dialler, it will be disconnected from the network.

http://www.o2.co.uk/termsandconditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 6
911 Views

DogLover82
Level 1: Joiner
  • 12 Posts
  • 6 Topics
  • 0 Solutions
Registered:
Thanks for that. Is there a limit for the Unlimited Allowances while roaming in the EU?
Message 3 of 6
864 Views

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@DogLover82 

No limit on usage other than that in the fair use policy and you cannot be outside the UK for more than 63 days in any 4 month period.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 6
860 Views

DogLover82
Level 1: Joiner
  • 12 Posts
  • 6 Topics
  • 0 Solutions
Registered:
Thanks for that 👍
Message 5 of 6
851 Views

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27832 Solutions
Registered:
You're welcome mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 6
849 Views