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Can I pay my tariff using top up credit that’s already been added up to my account

Topupintotqriff
Level 1: Joiner
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So instead of topping the tariff up I topped my account up instead but I can not find no way to add that to the tariff if that makes sense it’s really hard to explain 

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MI5
Level 94: Supreme
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@Topupintotqriff 

If on a big bundle, your credit will be taken when your tariff renews on your anniversary date.

If on a rolling plan, tariff will only renew using your registered card.

You can switch between big bundles and rolling plans in your MyO2 Pay As You Go: Introducing "Rolling Plans" 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150427 Posts
  • 642 Topics
  • 28640 Solutions
Registered:

@Topupintotqriff 

If on a big bundle, your credit will be taken when your tariff renews on your anniversary date.

If on a rolling plan, tariff will only renew using your registered card.

You can switch between big bundles and rolling plans in your MyO2 Pay As You Go: Introducing "Rolling Plans" 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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