Then its a Classic tariff @Tracy5
You need to be on a Big Bundle https://www.o2.co.uk/help/pay-as-you-go/big-bundles
You can switch by texting 21300 and choosing which Bundle you want.
If any problems ring O2 on 0800 587 4005
*The Game Is On*
Bought it in Asda last night topped up £10 meant to have unlimited text and calls and 3gb
That is the £10 Big Bundle.
How much did you top up?
If only £10 it is exchanged for allowances so your credit will be £0.00