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Bolt on

Wejd
Level 1: Joiner
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I have an o2 numbers bolt on, but I am getting charged for txting a number that is suposed to be free, cant speak to some one online
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MI5
Level 94: Supreme
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@Wejd 

Try calling 4445 if live chat not working.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 2 of 7
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MI5
Level 94: Supreme
  • 126806 Posts
  • 613 Topics
  • 21775 Solutions
Registered:

@Wejd 

Try calling 4445 if live chat not working.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
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jonsie
Level 94: Supreme
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@Wejd

Is your or the other number new on the network or changed tariff? If so then it takes a couple of days for the system to register as being on O2. Customer service will refund the charges for you.

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Message 3 of 7
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b4u2
Level 7: Part Timer
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ring customer services then
Message 4 of 7
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Cleoriff
Level 94: Supreme
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@b4u2 wrote:
ring customer services then.

As already said on the thread.....

*The Game Is On*

Girl in a jacket
Message 5 of 7
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jonsie
Level 94: Supreme
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oh dear

 

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Message 6 of 7
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Luke30
Level 6: Acolyte
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Ring customer service in the morning if live chat is not working because customer service will be able to look in to it.
LGreenwood
Message 7 of 7
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