Solved: Bolt on

Wejd · ‎10-12-2018

I have an o2 numbers bolt on, but I am getting charged for txting a number that is suposed to be free, cant speak to some one online

MI5 · ‎10-12-2018

@Wejd

Try calling 4445 if live chat not working.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

MI5 · ‎10-12-2018

@Wejd

Try calling 4445 if live chat not working.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

jonsie · ‎10-12-2018

@Wejd

Is your or the other number new on the network or changed tariff? If so then it takes a couple of days for the system to register as being on O2. Customer service will refund the charges for you.