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WeronikaK
Level 1: Joiner
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Hey, I would like to know why my account shows 0.06£? On what I used all my balance? I have unlimited texts and data, right? How I need to top up balance? Every month or you will charge it? Can I still use my texts and data when balance is nearly 0? If I would like to call somebody now I need to add just a few £ or whole 10£?
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MI5
Level 94: Supreme
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Registered:

@WeronikaK 

Minimum top up is £10.

You call and text allowances are only to UK numbers Guide: Your Allowances - what is and isn't included 

International calls and texts are chargeable and will come from credit.

You can still call and text UK numbers with a zero balance as long as you have allowances remaining.

You have to top up every month to renew your allowances Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127586 Posts
  • 614 Topics
  • 22203 Solutions
Registered:

@WeronikaK 

Minimum top up is £10.

You call and text allowances are only to UK numbers Guide: Your Allowances - what is and isn't included 

International calls and texts are chargeable and will come from credit.

You can still call and text UK numbers with a zero balance as long as you have allowances remaining.

You have to top up every month to renew your allowances Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
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You don't have unlimited data @WeronikaK 

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