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Julianne
Level 1: Joiner
  • 2 Posts
  • 1 Topics
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How could my balance have been used for a call UK based. I want my money. £15 and I want it back.
Message 1 of 5
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Julianne
Level 1: Joiner
  • 2 Posts
  • 1 Topics
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I want my money.
Message 2 of 5
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Cleoriff
Level 94: Supreme
  • 111799 Posts
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@Julianne 

We have no access to any account here. You have to call O2 Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
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MI5
Level 94: Supreme
  • 127473 Posts
  • 614 Topics
  • 22148 Solutions
Registered:

@Julianne 

You need to call customer service Guide: Coronavirus Community Help and Support 

No one here will give you any money wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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O2Sophie
O2 Support
O2 Support
  • 233 Posts
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Registered:
Hi,Julianne,
Give o2 pay & go customer services a call on 4445 from your mobile and they will be able to help you. Hope this sorts it out for you.
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Message 5 of 5
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