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Balance still £0 after topping up

CK32
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Hi,

 

I'm hoping someone can help me understand something. Why is it that every time I top up £10 on my pay as you go, the current account balance remains at 0? 

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Cleoriff
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@CK32 

That's because the money is taken in exchange for your allowances.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
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@CK32 

That's because the money is taken in exchange for your allowances.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Your credit is taken for your monthly allowances @CK32 

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=bigbundles

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CK32
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Right thank you, the overview page seemed a bit misleading. 

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jonsie
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Welcome smiling

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