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ALL I NEED TO DO IS START MY TARRIFF FROM NOW

Dawesy696
Level 1: Joiner
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I am going to run out data so I need to NEED to start my tarriff today.
I have tried and tried but can't seem to get to speak with ANYONE that is ANYTHING TO DO WITH PAY AS YOU GO....


ALL I WANT TO DO IS START MY £30 TARRIFF TODAY. I HAVE TOPPED UP.

I JUST NEED SOMEONE TO START IT FOR ME...

The only people I can get to speak to can't help me at all and I am going to run out of data!!!
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pgn
Level 55: Good Authority
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Have you investigate a data bolt-on? 

 

That can be applied immediately, as far as I know, to PAYG. 

 

Do you have the My O2 app? If you do it will tell you when your data will refresh. You can also add a one off data bolt on via the app under bolt ons. Guide: How-to guide for My O2 ,@Dawesy696.

 

Good luck! 

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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Cleoriff
Level 94: Supreme
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@Dawesy696 

Are you already on a Big Bundle?

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

If so, other than buying a data bolt on as suggested by @pgn, then you can only top up on your anniversary date.

Guide How to Top Up (PAYG) 

Also customer services are closed today and open from 10am tomorrow.

*The Game Is On*

Girl in a jacket
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jonsie
Level 94: Supreme
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Payand Go was closed Saturday and of course closed today

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

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