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A little help please

Eve1275
Level 1: Joiner
  • 12 Posts
  • 3 Topics
  • 0 Solutions
Registered:

hello, can you please check that this is being paid to me as i
can not find it.

many thanks

from Eve

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MI5
Level 94: Supreme
  • 123968 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

Did you send a PM to @Martin or @EmilieT to confirm your mobile number?
If not, you need to do it now to @EmilieT so it can be added to your next bill.
You can check by looking in recent charges on your bill breakdown page.
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096 

 

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-know-my-Community-reward-has-been-applied/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123968 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

Did you send a PM to @Martin or @EmilieT to confirm your mobile number?
If not, you need to do it now to @EmilieT so it can be added to your next bill.
You can check by looking in recent charges on your bill breakdown page.
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096 

 

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-know-my-Community-reward-has-been-applied/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @Eve1275, I've just sent you a Private Message so we can chat further abotu this and make sure your credit is added to the right number slight_smile

 

Cheers @MI5 for the reply above, loads of useful info thumbsup

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