Solved: £2 Data charge

Chazziehelp · ‎15-04-2022

Just picked up my phone for fist time today and have been told i have used £2 in data today, i don't understand when i haven't used my phone at all

Bambino · ‎15-04-2022

@Chazziehelp Your new phone may have used the data updating apps. You should set your phone to only update apps over WiFi.

You can call customer service on 4445 from your mobile.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2

Bambino · ‎15-04-2022

@Chazziehelp Your new phone may have used the data updating apps. You should set your phone to only update apps over WiFi.

You can call customer service on 4445 from your mobile.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2

O2