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£10 extra credit when you top up £10

Dr_Bones
Level 1: Joiner
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I purchased a PAYG sim card from ebay and the seller told me, "if I top up £10, I'll get an extra £10 credit automatically added within 30 days."

It arrived (it says THE CLASSIC, 3p|2p|1p and up to10% back on your top-ups).

I've topped up £10

I've not yet (in 1-day) had an extra £10 credit added.

How do I know if the sellers claim is true or not?

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Cleoriff
Level 94: Supreme
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Hi @Dr_Bones

I have no idea whether the sellers claim is true or not. However, that's not how Classic PAYG usually works

£10 is the minimum top up. Once you use that credit you need to top up again

All info on Classic PAYG is here https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

*However, I have just discovered they did a promotional offer here https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...

Whether that promotion is still valid I have no idea. It's worth a try to check it out

New Pay As You Go Customers ordering a SIM via
o2.co.uk/freesim or SMS during the Promotional Period will 
receive a promotional Pay As You Go SIM (the "SIM").
The promotion is to claim £10 extra credit. Customers must
activate the SIM by topping up with a minimum of £10 and text
the code 'FREE10' to 21500 within 28 days of ordering the SIM.
Texts must be sent from the SIM and the original mobile number
identified on the SIM pack.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Dr_Bones

I have no idea whether the sellers claim is true or not. However, that's not how Classic PAYG usually works

£10 is the minimum top up. Once you use that credit you need to top up again

All info on Classic PAYG is here https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

*However, I have just discovered they did a promotional offer here https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...

Whether that promotion is still valid I have no idea. It's worth a try to check it out

New Pay As You Go Customers ordering a SIM via
o2.co.uk/freesim or SMS during the Promotional Period will 
receive a promotional Pay As You Go SIM (the "SIM").
The promotion is to claim £10 extra credit. Customers must
activate the SIM by topping up with a minimum of £10 and text
the code 'FREE10' to 21500 within 28 days of ordering the SIM.
Texts must be sent from the SIM and the original mobile number
identified on the SIM pack.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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MI5
Level 94: Supreme
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@Dr_Bones wrote:

I purchased a PAYG sim card from ebay and the seller told me, "if I top up £10, I'll get an extra £10 credit automatically added within 30 days."

It arrived (it says THE CLASSIC, 3p|2p|1p and up to10% back on your top-ups).

I've topped up £10

I've not yet (in 1-day) had an extra £10 credit added.

How do I know if the sellers claim is true or not?


Out of interest, how much did the free sim cost you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
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A bit scary that you 'bought' it.....Good God is there no shame to these flea-bay sellers?

All free here :: https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

...ut I can sell you one if you'd rather wink

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