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wifi calling

pat36
Level 1: Joiner
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I phoned o2 customer service 4 days ago to complain about poor o2 network in my area.
They suggested me to use WIFI calling.
When I checked on 'my o2'
it's showing
'You currently have WIFI and 4G Calling turned on'
But I can't make WIFI call.
It's not hardware issue because I can make WIFI call from same phone by using lebara sim.
There is no option for WIFI calling in o2 sim setting.

 

 

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MI5
Level 94: Supreme
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@pat36 

You need to ask O2 to enable it on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128216 Posts
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  • 22520 Solutions
Registered:

@pat36 

You need to ask O2 to enable it on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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pat36
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Thanks,

I will call them tomorrow.

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MI5
Level 94: Supreme
  • 128216 Posts
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Registered:

Welcome slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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