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why do I get text messages from 02 for a different number to my own ?

polar9pure9
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I get messages stating that. you had a spending cap on your last billing cycle. and the same will apply for your next one for ----------------. ( this is a number unknown to me ). 

so any outof bundle usage will not be possible. 

I have no idea what this means .

 

 

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MI5
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@polar9pure9 

Sounds like a system error.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@polar9pure9 

Sounds like a system error.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 68: Extraordinaire
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@polar9pure9 

 

Some will have entered a wrong number into myo2, as I have my number entered for my other halfs phone as I pay the bill for her.

 

If you speak to o2 they can find out where and remove it

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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polar9pure9
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I tried talking to 02. automated line. said call later as busy. rang again bad line rang off. 

on the chat. it just comes up with rephrasing the question. got totally fed up with that. 

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polar9pure9
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thank you for all your replies. I will try the links m15. 😀

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MI5
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Good luck slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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