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JavierPeralbo
Level 1: Joiner
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hello,

I've ordered a phone online. I would like to know if my order is ready to collect.

 

My order number is ms-311625532

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Glory1
Level 43: Bright Spark
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Hi @JavierPeralbo

 

This is not customer services but a customer forum.

 

You need to ring customer services 

http://www.o2.co.uk/contactus to check on the status of your order.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

Hi @JavierPeralbo

 

This is not customer services but a customer forum.

 

You need to ring customer services 

http://www.o2.co.uk/contactus to check on the status of your order.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
Level 94: Supreme
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@JavierPeralbo Sorry but this isn't O2 and we have no access to accounts or orders. You would need to call customer services but once dispatched, you will receive an email with tracking details.

Then check here for how to track an order http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Not applicable

I assume you will receive a text or email notification when it’s ready 

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