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my phone hasnt been able to text or ring just says requested facility not subscribed

Anonymous
Not applicable

someone please help me i have a blackberry torch 8560 and my phone just wont send texts it says requested facility not subscribed in red under my text and when i try and phone people it goes to a flat dial tone.

 

i have tried to take the battery in and out whist on and off

no luck. just paid my bill and im getting sick of not being able to actually use my phone.

 

any help will be Greatly Apriciated.

 

Pleaseeeee helpppp

Message 1 of 3
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2 REPLIES 2

Anonymous
Not applicable

try a hard reset on the phone or restore the phone to its original factory settings

Message 2 of 3
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Anonymous
Not applicable

If you have just paid your bill, if late paying there may have been restricitons added to account which can take up to 24 hours to come off.

Message 3 of 3
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