Solved: change phone number

HMSCalliope · ‎13-12-2022

If this is the wrong board I apologise.

I'm in the process of buying a new phone and handing the old one on to my wife. The current phone has one of the old Essential sims in it which came via TalkTalk.

I want to keep the same number that I have now with a new pay monthly O2 sim, and get a new number for the old O2 sim so that it can continue to be used.

Is this possible?I know it's a bit complicated but I need all the help I can get at my age!

Many thanks

Dave

MI5 · ‎13-12-2022

@HMSCalliope

Unfortunately you can only do one or the other, but not both.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-12-2022

@HMSCalliope

Unfortunately you can only do one or the other, but not both.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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