Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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£100 VOUCHER

RECENTLY PURCHASED A APPLE WATCH AND WAS PROMISED A £100 VOUCHER AS PART OF THE INCENTIVE. AS OF NOW I HAVE RECEIVED NOTHING DOES ANYONE KNOW HOW LONG IT TAKES FOR THE VOUCHER TO ARRIVE?

KERRDO by Level 1: Joiner
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Resolved! Old number retrival

I moved from 02 a few months ago. Requested to port my old number. New provider won’t tell me what the issue is despite escalation and complaints. But I don’t have the number or even a sim that works. If I came back to O2 can I get my old number back...

Tkay10r-_ by Level 1: Joiner
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connection

is anyone having trouble with the connection? it says i have full bars but nothing loads!!

gcham by Level 1: Joiner
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Resolved! Delivery not arrived

I ordered an upgrade phone (that has arrived yesterday) and a case and screen protector at the same time but there are two orders and two emails.the phone has arrived but not the other items, I have no ability to check on the other order, who do I co...

Paul281 by Level 1: Joiner
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Resolved! Network issues

What is going on with O2 mobile network in Birmingham? If it work it's very slow, most of the days especially week end no chance to access Internet at all. From good network dropped to bad, no improvement at all whatsoever. As soon as my contract is ...

Baldini by Level 1: Joiner
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Voicemail etc.

Is anyone having a peroblem with voicemail and customer support Number. If I dial 901 for voicemail it immediately drops displaying "call ended" and the same if I dial 202.Wish I had never got involved with O2

Resolved! Shocking Customer Service

Joined 5 days ago and i can honestly say the customer service is the worst ive experienced with any provider.Chat option through the app is slow with no one live on the other end and the phone number just tells me im going to be waiting over an hour ...

8balluk by Level 1: Joiner
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Resolved! Payviaphone

Hi I've used pay via phone on a website to gamble by accident. It now shows in my bill for nest month, will this be charged with interest or do I just pay the money I deposited Thanks

Wonderman by Level 1: Joiner
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Resolved! Porting in and out of O2

Hello all, Very new here so please bare with me. I have Ported my old number to my new 02 sim. I requested this last Thursday and my Vodafone network dropped off around 1230 today. My new 02 sim is still showing as the temp number i was given. Is the...

Ri1 by Level 1: Joiner
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Resolved! Upgrade

I had a call offering a discount on my bill, which then turned into an upgrade of phone. Agreed a Samsung. Got confirmation email confirming, then an email with a contract for an Apple Iphone . Took aged to sort it out - Parcel was on the way with Ip...

DPJH19 by Level 1: Joiner
  • 487 Views
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