Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Recycling

Could anyone give me the telephone number for Recycling Dept please?

Joan2 by Level 1: Joiner
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Resolved! O2 email

I am upgrading o2 phone told to access my email account for code to collect phone how do u get into the bloody emails impossible

Resolved! Old number not transferring

I have recently switched to O2 from Vodafone, I completed the online form with my details and PAC code a week ago to get my old number switched across but nothing has happened. Any ideas?

ChucklesQ by Level 1: Joiner
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Resolved! Call from unknown number

I have had multiple calls this week from this number: 0330 303 5315it was a guy saying he was calling from O2 to offer me a discount on my plan and a free tablet? (I think related to how long I’ve been a customer and my data usage) I was unsure if th...

jabrker2 by Level 1: Joiner
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Issues with calls, texts and iMessages after transferring from EE to o2 last week.

I took out a new contract with o2 last Wednesday 4/1/22 and got an iPhone 11. I transferred my existing number from EE to o2, however I still can’t receive calls, send or receive texts or set up WhatsApp or FaceTime. I have called o2 a few times and ...

LJM by Level 1: Joiner
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Wrong IMEI on O2 recycle

Hi there, I have just upgraded my tariff to a new iphone and I'm trying to use O2 recycle to pay towards my next tariff. When I enter my phones IMEI it just comes up as incorrect, but seems to come up correct when I put it into a checker / other trad...

Replacement phone whilst mine is being fixed?

Hi all, looks like I'll be sending my device off to be repaired - I've not had to do this for some years, do they still hand out basic phones as a replacement or have they given out something a bit more smart related?

sn86 by Level 1: Joiner
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Resolved! Army code

I’ve been given a army discount code to use, but how exactly do I put it on?

Lc8 by Level 1: Joiner
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Mobile data help

Can anyone point me in the right direction. I purchased an unlimited data sim to use in our modem at our remote offices where wired broadband is basically unavailable. Signal was apparently good so without further thinking I signed up for a sim only ...

wildy78 by Level 1: Joiner
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Resolved! Esim not activating

Trying to activate an eSIM on my iPhone 13. Worked with Vodafone (and was 1000 times smoother). I downloaded the profile via QR code which can only be sent via post or in store (lol). Text swap to that O2 number, didn't work. Called o2 who said the s...

Img23 by Level 1: Joiner
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