Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I got this email:Dear customerWe have restricted your account because we encountered an error while renewing your subscription.Your account will be terminated within 3 days and you will be charged a closing fee of 9.99€.Once your information is updat...
Hello all,I need some help with what I should do next but before that here is the backstory on my current situation.I placed an order for air pods from 02, paid in full and received a DHL tracking a couple of days later. On the tracking it said that ...
I ordered my phone Friday but had an email saying they was saving the purchase Saturday so then I pressed the order button Saturday and I called them to say I won’t be in Friday Saturday for them to deliver it and my phone im using now is falling par...
How do I change the security question on my 02 account please?
want change my address
Hello, does anyone know if there's a way to find out when you joined O2? I think i'm over 10 years, but can't find any records earlier than 2014.
Hi, I've recently had to exchange my iPhone 14 pro for a new one as the camera broke. When trying to set up the new phone in store the apple technician was unable to transfer my esim from my old phone. Apparently it should be as easy as placing the 2...
Hello - I am writing here cause I am desperate for some help. I am trying to return a like new iPhone I bought last week. On Thursday I spend 3,5 hours trying to speak with the returns department. Yesterday, I spent 3 hours in the morning and 4 in th...
Hi there Not sure of this is the correct way to imform the company. However i am sending you a number that i had a phone call prentding to be 02. Trying to sell me a new samsung s23 and samsung watch 4. Number is below. +443333216022 After refusing t...
I have paid paid 30£ for 150 gb tarriff plan but I didn’t recover yet
