Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 159712 Views
  • 147 replies
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Text Message Error

I can't send a text to one of my contacts. All others are fine and tested. I've read all the reasons and solutions to fix this, however none have worked. Please can someone help me. Thank you.

Austino by Level 1: Joiner
  • 369 Views
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Resolved! Can't receive texts from aborad

I am not able to receive texts from phone numbers registered abroad. I checked my phone settings and I should be able to to received texts from abroad. Think it may be O2 that is restricting the receipt of messages. Any suggestions on what I can do i...

Ann_80 by Level 1: Joiner
  • 275 Views
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Resolved! 02 open

I purchased a new iphone today and am eligable to get my company discount. Tried to do this but says I am still linked to my old device

Alz by Level 1: Joiner
  • 208 Views
  • 1 replies
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Resolved! Network Coverage

Network issues in BT46 area in North of Ireland affected badly for the second day impacting on business and the community sector severely. Any word on what is happening and when this will be resolved

Gabhan by Level 1: Joiner
  • 246 Views
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Resolved! Change delivery location o2 having problems

I placed an order for a galaxy watch whilst on holiday on Saturday 18th March. Long story short my old galaxy watch broke and i decided to get another one so i checked stock to see if there was any at the shop where i was staying and there was. I pla...

1979Andy by Level 1: Joiner
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Resolved! Extra Changes

I am being charged for Audible and I don't have it and have never used it. Had 2 x payments of £6.99 charged to my account.

AJPenn by Level 1: Joiner
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Resolved! 5G

Hi, I currently have a Samsung A12 phone ( SIM only for 2 years)I only to seem get 3G coverage where I live (DT6 4AT)Can this be upgraded to 5G? It isn't an old phone, but I'm concerned that in the coming months, my phone will be useless. Or does my ...

Ripley77 by Level 1: Joiner
  • 326 Views
  • 1 replies
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O2 open 61202 not working

Hi.. I'm trying to register on O2 open but I'm not receiving the company code from the 61202 number.. tried it for the last week on different occasions but not joy.. can anyone help me please

Unlocking an 02 mobile

I purchased an LGG3 locked to 02 in 2012The phone is redundant for I have enjoyed numerous upgrades since for the same monthly account.Utilised the unlock option providing IMEI and the email response received said sorry this is not an 02 device.Sheer...

NeilCG by Level 1: Joiner
  • 373 Views
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