Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 35405 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 154363 Views
  • 147 replies
  • 27 kudos

Resolved! Change delivery location o2 having problems

I placed an order for a galaxy watch whilst on holiday on Saturday 18th March. Long story short my old galaxy watch broke and i decided to get another one so i checked stock to see if there was any at the shop where i was staying and there was. I pla...

1979Andy by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

Resolved! Extra Changes

I am being charged for Audible and I don't have it and have never used it. Had 2 x payments of £6.99 charged to my account.

AJPenn by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Resolved! 5G

Hi, I currently have a Samsung A12 phone ( SIM only for 2 years)I only to seem get 3G coverage where I live (DT6 4AT)Can this be upgraded to 5G? It isn't an old phone, but I'm concerned that in the coming months, my phone will be useless. Or does my ...

Ripley77 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

O2 open 61202 not working

Hi.. I'm trying to register on O2 open but I'm not receiving the company code from the 61202 number.. tried it for the last week on different occasions but not joy.. can anyone help me please

Unlocking an 02 mobile

I purchased an LGG3 locked to 02 in 2012The phone is redundant for I have enjoyed numerous upgrades since for the same monthly account.Utilised the unlock option providing IMEI and the email response received said sorry this is not an 02 device.Sheer...

NeilCG by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

Resolved! Returns/exchange

Hi, I received my Apple Watch 8 today, and upon unboxing can see a fault with the sport band (the clips aren’t there to hold it in Place) spoke to a CSA who organised and exchange, I assumed on the call that I was exchanging just the sport band, howe...

Desbo91 by Level 1: Joiner
  • 475 Views
  • 4 replies
  • 0 kudos

Resolved! Extra Disney plus

Hey can't seem to cancel my subscription for Disney plus as it says where to go and on the web page unfortunately it saying that I need to activate it, but it is activated and when I click activate it comes with an error. The other option is to try t...

Resolved! Can’t activate Disney+

Hi ,looking for some advice. Tried to activate my Disney + extra today but the activation ‘button’ doesn’t seem to take me anywhere. As usual, can’t get through to Customer service on phone or chat. Anyone know what to do?thanks

Paul0323 by Level 1: Joiner
  • 675 Views
  • 1 replies
  • 0 kudos