Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 157149 Views
  • 147 replies
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Plan.com?

Had a call from a company called Plan.com who knew that i was with O2 and that i was self-employed, no more than that. They claimed to be under O2/ worked alongside them. They offered me a ‘business deal’ which was much cheaper than what i’m currentl...

SophC by Level 1: Joiner
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Resolved! Refusing delivery

Hello, I refused a delivery today as I'd like it to go back to o2 and I can get a refund. It was an apple pencil that I didn't want anymore. The courier was DHL. After I refused delivery, I received this message, "Looks like our driver tried to deliv...

Ally3 by Level 1: Joiner
  • 598 Views
  • 3 replies
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Resolved! Data queries

Hello newbie here. Iv recently been blocked making calls texts and no data due to falling behind on my bill but a couple of days now since I paid in full but only been able to call out and text again but still no data. Iv tried asking the support tea...

Mozzo by Level 1: Joiner
  • 484 Views
  • 2 replies
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Resolved! O2 refresh

Hi, I would like to know if I can apply my o2 student discount to my Refresh contract? I started my contract over a month ago and I have found cheaper options for the iPhone 14 (128GB) on other websites.

Why didn’t I get an emergency alert today

Hi All, Along with many others, I didn’t get my emergency alert notification today either on my iPhone, O2, or iPad, 3, although my husband got his on Vodafone standing next to me. Device notifications were on, latest upgrade and within 4G etc. Genui...

LP3 by Level 1: Joiner
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Resolved! Bill

I need a print out of my O2 bills for the last 12 months to April 6th for my accounts. Can I find it on My O2 or is it somewhere else?

Flashfire by Level 1: Joiner
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Resolved! New sim

Hi, I'm a 02 customer about to receive a new sim with a different number! I requested the same number as currently have, but it's not happened. Can I get a 02 shop to move my original number to the new sim?TIA

Jack021 by Level 1: Joiner
  • 316 Views
  • 3 replies
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4G

Hi I can’t get any connection to 4G in Gibraltar am I doing something wrong?

Reg by Level 1: Joiner
  • 425 Views
  • 3 replies
  • 0 kudos