Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi all hope someone can help. I’ve been gifted some tickets for the o2 this weekend by a staff member of the main attraction. Im trying to find out where my seats are to no avail. One of our party has health issues so we want to make sure they are co...
I recently purchased the new Galaxy s23 Ultra. I was told that it came with the promotion mentioned above. I had x2 links from o2 sent by message and none of them work. One says its expired and the other takes you directly to the promotion page for S...
I am already an O2 customer with no payment issues. i tried to get new contract via mobilephonedirect and O2 declined it. After appealing this is what i got back - which is not very insightful what is the issue. Any advises?"When declining an applica...
Hello! I had to send my phone off for a repair as it had slipped out of its case causing the screen to malfunction. I was advised that I'll be quoted before any repair work has been done, however I received my phone back today with no quote in site, ...
I cancelled my device contract within the 14 day cancellation period but i was still charged
Hi, I placed an order for JBL wireless headphones and the money was taken from my account but the order didn’t go through as it shows error message “looks like something went wrong give us a call on 202 from your O2 mobile to complete your order” but...
Having been with o2 since its inception today may just be the day I leave. Promised promotions on new products never materialise. Wrong products delivered. If you complain calls can never be found. If you record a call refuse to accept it. The disres...
The Watford store said my 02 phone number had been transferred to new software so they couldn't sell me a new phone for over a month. Why?
Re: We've received your order. You're all set. (xxxxxxxxxxxxxx)I need update
I upgraded to a new contract that came with a 6 month Audible extra for free, when I try and activate it, it takes me to Audible/Amazon but says as I have an active Audible membership it can't be used until my membership is not active. So I've cancel...
