Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Disgusted at customer service

So I cracked the screen on my sony z1 (entirely my fault) even though it dropped from about 15cm!!! The touch screen facility stopped working there for I had to pay to send the phone off to get a replacement screen! I got the phone back today to find...

Anonymous by Not applicable
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Do O2 not like Apple

Hi..This has been bugging me for a while.. I often pick up the O2 magazine and it seems as if Apple products are never featured.Take the current issue as an example, the "Knowledge" section at the back which lists all the phones except... for iPhones...

Free Downloads

I recieved a card telling me if I called 2112 from my O2 phone and entering a 16 digit code i could then chose from the selection available, but when I dialed 2112 I got a recorded message telling me about Tesco directory enquiries?

Anonymous by Not applicable
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Resolved! 02 insurance

i have made a claim for my phone and its not in stock i was offered a different phone but of less value ie i have a note 3 but offered a galaxy s4 it should be my choice if a phone is not availible?. there is no answer to when the phone will be back ...

Anonymous by Not applicable
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Resolved! When is the mast in SO15

When is the mast being repaired in so15 fed up with no signal calls being dropped .We are paying money every month with no service most of the day ?????

Anonymous by Not applicable
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Track playing while waiting?

I was put on hold and listened to this great track playing. A right catchy number, a guy singing and new to the 'on hold' side I believe. Does anyone know what it is? I know this is a weird question but being on hold is usual with 02 lol Any ideas an...

pam by Level 4: Observant
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Resolved! Repair collection

Hi my phone is being collected by courier to get repaired but I have not been given anything to package it and I was not advised what to do on live chat the other day and it's not working at the mo help!!! Xx

Anonymous by Not applicable
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New Phone

I dont understand How my brother who like me has a samsung S4. We purchased them at the same time on contract. We have only had them about 6 months, however my brother has been able to upgrade his through 02 to a Samsung S5. He had to pay £69. Howeve...

Anonymous by Not applicable
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  • 6 replies
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