Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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No delivery

I received my conformation email and txt telling me I'll have my order by the 11th or the 12th at the latest it's now the 13th and it's been delayed so I'm not I happy about the time off work to be let down by the service I was promised

Anonymous by Not applicable
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Voicemail

Visual voicemail won't work- says I have a voicemail but won't let me play it & notification won't go away.I have tried turning it off, resetting network settings and turning it back on but still doesn't work.I have an iPhone 6 with most up to date s...

Anonymous by Not applicable
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Resolved! Screen cracks

Hi all I had a little accedent with my note 4 phone i dropped it on a hard floor and the screen has now got little cracks init the phone still works ok can see what i'm doing but would like some help as to how to get it fixed?

blissgirl by Level 33: Firestarter
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Resolved! E2save Mobile con

Hi,I have been conned today by e2save who phoned me pretending to be O2. I got flustered and agreed to renew my contract and they are sending me an upgrade phone. I have contacted O2 who know nothing about this and have today renewed my contract with...

Anonymous by Not applicable
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Resolved! Refresh

What you may not know, is that when you go on Refresh, O2 do 2 credit searches on you, one for the airtime and one for a "Loan" for your phone. 100 points from my rating. The girl in the shop told me that as I was an exisiting customer upgrading earl...

Anonymous by Not applicable
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  • 5 replies
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Resolved! Order Confirmation?

Hi,I just bought an item on the O2 store but havnt got any confirmation email. Not sure why this would be?. I paid online then chose the option to collect from local store in the morning. Do I get order confirmation once store opens?. Chat facility c...

Anonymous by Not applicable
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O2 Priority tickets - bad experience

I'd like to know what O2 plan to do about the following and if nothing I'd like them to state that. I tried to book priority tickets today but it was far from convenient. It was for Status Quo at the O2 in London. On my laptop it first off it said cl...

Infobleep by Level 4: Observant
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FITBIT offer phone replaces

HI,The fitbit offer doesn't accept my phones imei number.. I opened a new contract with you, however the original S6 I got was faulty and had to be changed to the one I have now. This is the only imei number I have not the original. Please can someon...

Anonymous by Not applicable
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  • 9 replies
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Resolved! o2 open

I've txt my o2 open code nd my name nd acres nd post code..... nd I got txt bck saying this services is not live,can u explain this anyone

Anonymous by Not applicable
  • 1796 Views
  • 5 replies
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