Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 38625 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 158416 Views
  • 147 replies
  • 27 kudos

Resolved! Sending my broken phone off

HiIv rang up O2 insurance today an they have said my phone will be picked up from my home address tomorrow but I'm unsure what to package it up in an what to write on the box/envelope as the link on the email iv received from dpd isn't working!Thanks...

Anonymous by Not applicable
  • 6467 Views
  • 8 replies
  • 0 kudos

O2 Insure didn't collect my phone

My phone broke two weeks ago and is completly unusable. I phoned about o2 insurance, and they said I was covered and someone would collect on Thursday. I gave them my hubbys number as contact details and they promised a delivery slot would be sent by...

Anonymous by Not applicable
  • 4234 Views
  • 6 replies
  • 0 kudos

Resolved! Live Chat

Been onto "Raul" on your LiveChat.....he hasn't replied in over an hour. Not sure whether he's gone on his lunch or something?Can you shed any light....

Anonymous by Not applicable
  • 2661 Views
  • 9 replies
  • 0 kudos

Resolved! 30% company discount

I was advised to go to 02 open.co.uk to set up 30% company discount but I cannot find the relevant link. Please can you send it to me?

Anonymous by Not applicable
  • 1789 Views
  • 2 replies
  • 0 kudos

M40 - very poor Internet (no internet)

Hello,Does anyone experience the same issue ?I was traveling along M40 from London to Birmingham. I noticed that all way down I was unable to use internet.Phone shown only GPRS connection. my phone is iphone 6s

Anonymous by Not applicable
  • 1596 Views
  • 3 replies
  • 0 kudos

Resolved! Refund Z3 Roxfit Cover

Hi everyone. Now i have the xperia z3+,but before I have the z3,which was dead without reason and so the guys from assistance change it with the z3+. Now the problem is that i had a roxfit cover, bought from online shop o2,for the z3 and obviously it...

Anonymous by Not applicable
  • 1921 Views
  • 6 replies
  • 0 kudos

Resolved! How much would it cost to unlock this phone?

My friend purchased an O2 phone on contract, she lost it and continued her contract on another phone, then she decided to buy a new phone and continue it on that one. She has given me the second phone that she had the contract on, it's locked to O2 a...

Anonymous by Not applicable
  • 4296 Views
  • 7 replies
  • 0 kudos