Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Missed call / text about upgrade

So apparently I had a missed call earlier (didn't) but got a text from a number I don't recognise about upgrading (not due one until March 2016). With all the talk of "rogue" companies calling on behalf of o2, does anyone recognise the following numb...

gmarkj by Level 66: Unequalled
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Resolved! O2 account update after number transfer

Hello, I changed from a PAYG to pay monthy contract and transferred my PAYG number today. But when I go on the my O2 app, it can't tell me how much data I have left (I have unlimited texts and minutes) and when I go log on to o2.co.uk and click on th...

Anonymous by Not applicable
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Resolved! Sim still hasn't arrived

Hello, I ordered a sim as part of a sim only contract on thursday the 29th and it still hasn't arrived, despite being told that it should come within one day. I have also recieved an email today claiming that my first bill has come through despite re...

Anonymous by Not applicable
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Resolved! signal

why cant i get signal in Fremington and Yelland area of Barnstaple when map says good signal in these areas?

Anonymous by Not applicable
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wrong information on O2 website

Bad info re TuGo: the website states that TuGo works on "iPhone, iPad and iPod Touch (with iOS5.0 or higher)" This is a lie. It does only work with iOS 7 or higher. I complained about it, but it is still appearing the same on the O2 website.Also, wro...

Anonymous by Not applicable
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Resolved! Billig

I payed my bill using automated method. I typed in wrong number o2 have filled out a ffrom 5days ago and I still have no connection due to them not finding payment has this happend before and how long will it take please

Anonymous by Not applicable
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Resolved! Friends and Family details

Hi, im a retiree from o2 and therefore have no access to the o2 Intranet. Im trying to get a list of my Friends and Family members. according to the o2 retiree website i should email telefonicavip but the address given is not valid. could you email m...

wagggy by Level 1: Joiner
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Resolved! Fast track entry - O2 Forum Kentish Town?

Hi all, I'm going to a gig at the Forum in Kentish Town, which, from looking at the venue website, is now an O2 venue, though I don't see any mention of it on the O2 website. I am quite new to O2 and was wondering if anyone can confirm that I can get...

Anonymous by Not applicable
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