Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 159486 Views
  • 147 replies
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Resolved! Help with order

Last Thursday I ordered a VR headset with next day delivery along with it but since then all I've received is the legal emails, I've sent them off that needs to be signed but I've had not emails confirming it but I've had nothing so I need help with ...

Kade20 by Level 1: Joiner
  • 180 Views
  • 1 replies
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Resolved! upgrade

If I upgrade my plan do you swap my existing plan for new upgraded plan and I will start paying for the upgraded plan ans the old plan cease

Nick22 by Level 1: Joiner
  • 258 Views
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Resolved! Galaxy buds pro 2

I did not receive my Galaxy buds pro 2 discount code via text after receiving my Galaxy s23 ultra how can I get them can someone help

Free gift

HiI am looking for how I claim the gifts that was available when I upgraded

Sambo87 by Level 1: Joiner
  • 807 Views
  • 4 replies
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Resolved! Extra activation

Hello, when i upgraded my phone I chose the Amazon prime extra. every time I go to activate it it says problem encountered. Any one have any tips?

Lauren221 by Level 1: Joiner
  • 1241 Views
  • 10 replies
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Resolved! Fraud deptment not calling

I got a 3 letters last week saying I own money for 2 phones, I've not got an O2 account. I've called told them what was happening and they said they'll hand it over to the fraud department and would contact me in a few days. A week later and all I've...

MIKE19920 by Level 1: Joiner
  • 375 Views
  • 2 replies
  • 0 kudos