Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Good afternoon I was in the process of paying off my Device plan and getting a new phone. To my surprise 02 offer very little choice compared with what was available a year ago. Tried in vain to contact live chat but to know avail. (I take it they ar...
Paid for my o2 insurance claim £60 via telephone using bank card on 15th August and it came out of my bank on 23rd when, my claim was accepted. Now it has been added to my phone bill also. Called customer service who transfered me to insurance and be...
Hi, when I bought my phone about 3 months ago I rang to apply my o2open discount, i just checked now and it does not appear to have been applied to my phone. How would be best to get this applied to my phone now?
In short. I try and order a iPad two weeks ago online. Get asked for a £200 bond. I complain and get told it was a mistake. I order an iPhone 7 plus no problem no bond. I try again last week for the iPad get credit checked and accepted only to hit a ...
I am trying to top up my phone from Canada. There is no direct dial from here so 4444 doesn't work - neither does the advice on the web for alternative dialling options. The online top up will not accept my UK mobile number although it is the one I a...
Hi,I'm a student and my home internet is unreliable and often very slow which makes it hard to complete work. I have discussed with my Mother getting better internet but it has always been met with hostility and I've finally decided to just find anot...
How do I block premium rate texts?! My daughter has been receiving them at a cost of £35 to me this month!!! I blocked one last month which seems to have appeared back!! Nothing appears to deter them!
Hello I have recently been advised that I have used my data allowance and need to top up. This has never happened before and I am puzzled. Phone is Galaxy A3 Any suggestions. Many thanks David
I'm looking for advice on 02 mobile broadband service. I'm considering switching my broadband to mobile as I'm suffering from slow speeds on fixed line. I have a Huawei b315 hub and have been trying it out with a O2 3gb payg sim and achieving great s...
I go to the US on October 3rd what do i have to do to my phone so that i can text home or phone. Thanks
