Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Data

Hi I've run out of data and can't get emails or send text messages. I've upgraded to 1000 from 500 (ave usage is 480 per month) but still have problem.How do I fix so can have more data and send texts before my next bill in 9 daysthanks

Anonymous by Not applicable
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Resolved! Pay as You GO

Hello, I recentley went into my local o2 store and got a 02 pay as you go sim, but i was wondering after so long i could possibly upgrade to a pay monthly phone. Thanks.

Anonymous by Not applicable
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Resolved! Live Chat

Why is Live Chat never available, and why can I not send an email with my query????

Anonymous by Not applicable
  • 3130 Views
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Resolved! Customer Loyalty

I have been a customer of O2 for 22 Years (cellnet/bt cellnet/o2 etc) and always found them helpful in upgrades and retaining good customers. I have been out of contract for 3 years+ still paying the line rental and monthly cost of the handset (silly...

Anonymous by Not applicable
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Resolved! How do I unlock an o2 phone?

I have a Microsoft Lumia 640 LTE that my son used when he first had his o2 acc. Now he uses a different mobile and I want to unlock the Lumia for my daughter to use on another network. How do I get it unlocked?

Anonymous by Not applicable
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Resolved! 1 Herman Kardon Onyx Studio 2 Bluetooth Speaker paid £103.98 to be delivered 4/01/17 not delivered

1 Herman kardon onyx studio 2 Bluetooth speaker paid £ 103 . 98delivery charge not here yet as it was to be delivered today .o2 order kmm1397941747I15977lokm or it could be kmm1379717471or / 15977lokmalso given ms 307352270code 263243 regardsc.Doming...

Anonymous by Not applicable
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Resolved! NHS open discount code 28448

Hi Team I contacted customer services re claiming my Nhs open discount , which I have had as an Nhs employer for the last 15 years and they advised me to e-mail yourselve for confirmation .I completed an upgrade 3 weeks ago to an i-phone 7 and I was ...

Anonymous by Not applicable
  • 6131 Views
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Resolved! o2 Mail

Hi, I know that o2 mail was stopping but I've still been receiving mail on my old o2 address until last week (19/12/16). My email client(s) are now asking me for a password and I've tried every conceivable password that I use (including the one that ...

Anonymous by Not applicable
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Outstanding

I just wanted to pay a compliment to the member of staff that i spoke with 27th December 2016. Sadly i didnt catch her name but just wanted to say how amazing her customer service was! She even gave me 500mb of data because its christmas! If somehow ...

Anonymous by Not applicable
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Resolved! O2 lost the plot on customer service

Just had my first experience with o2 and if first impressions count then o2 have seriously lost the plot. I ordered an iPad 12.9" online with data contact for click and collect in their Bournemouth store as it was showing as available to collect same...

Anonymous by Not applicable
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  • 4 replies
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